Business Support
Solutions

At Ocean Healthcare we centrally manage our customer services, reporting, regulatory, IT and finance functions; allowing us to drive efficiencies and maximise productivity for our brand partners.

Customer Service

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Order capture –
phone, email, EDI, Fax

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Order Tracking

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Customer compliant administration

Management of product queries

Reporting

The following reports are available to brand owners:

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Sales by customer / Brand / SKU

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Distribution Reports

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Competitor activity

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Stock movement and levels

IT

Modern IT infrastructure

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CRM System in use

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EDI functionality

Website Management

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Content & ECommerce Management

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SEO

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Adwords

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Analytics Reviews

Regulatory

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Regulatory affair management

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HPRA Consultation

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Product Packaging Reviews

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Product Advertising Reviews

Finance

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Invoicing

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Debt management